Prospects & follow-ups slipping through
Enquiries that fall through the cracks, reminders never sent at the right time.
Case study · Bespoke digital solution
A bespoke sales-tracking tool
Case study · Data & BI
For a ticketing & travel agency in Bamako: a simple web app, on the phone, that tracks the whole sales journey — with no expensive or complicated software.
The client & the sector
A micro-business in ticketing / travel in Bamako: selling plane tickets and following up with customers, day to day via WhatsApp. A business that works — but run on instinct, with no dedicated tool.
The problem
Everything was kept in the owner's head and in WhatsApp chats. The result: sales lost for lack of organisation.
Payments tracked « from memory »
Hard to know who has paid, who owes a balance, and by when.
No view of the revenue
No visibility on what comes in, what goes out, or the monthly target.
The solution
A complete web application that tracks the whole sales journey — from first contact to payment — designed mobile-first and integrated with WhatsApp, the channel the business actually uses.
App previews — sample data.
Key features
A real working tool, from the first contact to a loyal customer.
Daily dashboard
What to send today, with customer messages already drafted.
Prospect management
Records, flight proposals (options, price, baggage) and reminders at the right time.
Smart client reminders
Trip reminder D-1, return, satisfaction D+3, and a document checklist.
Payment messages
Payment request to confirm the purchase, balance reminder before departure.
Revenue dashboard
Monthly target gauge, expense tracking and net-profit calculation.
Statistics
Conversion rate and analysis of lost sales, to keep improving.
Under the hood
Technical choices in the service of simplicity and autonomy — no jargon.
- Standalone web app — a single file, installable on the phone like an app (PWA).
- 100% offline — works with no connection, ideal when the network is limited.
- No server, no AI — fast, private, free to run.
- Mobile-first & WhatsApp-integrated — on the channel the business actually uses.
- Data saved — with built-in security reminders.
- Built in direct dialogue — quick back-and-forth and fast deliveries, tuned to the real need.
The outcome
Not a generic template: a solution tailored to the business, that saves time and money.
Nothing slips through
Every prospect followed, every reminder sent at the right time.
A clear view of the money
Revenue, expenses and profit finally readable, in real time.
Time & sales gained
Less mental load, a better-organised business day to day.
Do you have a similar need?
A simple digital tool, bespoke, adapted to your trade and to local realities (WhatsApp, phone, limited connection). Let's talk.
Contact me